In a press release published on 20 June, South Africa’s low-cost airline said that the use phones will be allowed for the duration of the flight, when flying on routes across South Africa.
Portable Electronic Devices (PED’s) include tablets, smartphones, e-readers MP3 players, smart watches and electronic toys. In the past, these devices had to be switched off during lift-off and landing.
Focused on better customer service
Kulula’s Head of Marketing, Shaun Pozyn, explained that the airline “have worked closely within the South African Aviation authority to approve this new policy”.
He says it’s a significant enhancement to their customer experience, and adds:
Taking into consideration our commitment to safety and the needs of our passengers, we are delighted to announce that passengers will now be able to read e-books, play games, watch videos and get some business done from gate-to-gate.
Going forward, passengers can now start using their devices as soon as they board Kulula’s aircraft. No more switching phones off and on during lift-off, your phone can now stay on for the entire journey.
Kulula issued the following guidelines and urged passengers to comply with the safety regulations at all times:
Make safety your first priority.
Devices must be used in airplane mode or with the cellular connection disabled. You can also continue to use short-range Bluetooth accessories, like wireless keyboards.
Properly stow heavier devices under seats or in the overhead bins during take-off and landing. These items could impede evacuation of an aircraft or may injure you or someone else in the event of turbulence or an accident.
During the safety briefing, put down electronic devices, books and newspapers and listen to the crewmember’s instructions. Always follow crew instructions and immediately turn off your device if asked to do so.
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