Tracer wanted immediately: APPLY HERE

Tracer wanted immediately: APPLY HERE

Brits, North West
Temporary
Company
Aurum Group

Reference #
HSD/TRC/GR (BRITS)

Published
06/08/2019

Contract Type
Temporary

12 Months

Salary
Market Related

Location
Brits, North West, South Africa

Introduction
The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems.

We are focused on research, support and implementing integrated approaches to managing TB and HIV.

Job Functions
Health & Safety

Industries
Ngo / Non-Profit

Specification
The Telephone Tracer will be the liaison between community tracers and patients, they will be responsible for obtaining client information by making calls and locating identified HIV infected individuals who needs to be linked to health care facilities for further treatment. They will also be responsible to provide education and information around treatment and care of HIV and or TB.
Technical Work Responsibilities
Coordinate with healthcare facilities to locate identified HIV- positive clients /cases requiring linkage back to care
Perform intake needs assessments on all assigned clients to determine the level of support required for each client
Review care plans collaboratively with the patient and other members of the support team and provide relevant advise
Coordinate referrals to clinic and community-based HIV care and treatment services, and advocate for accessibility to these services
Conduct follow-up visits to deliver case management support to assigned patients as per case management protocol
Liaise with patient navigators, case officers, adherence counsellors and data team at facility level to confirm that patients are linked to care utilising Tier.net.
Liaise with case officers on the lost cases that needs to be follow up to their households.
Ensure appropriate recording and reporting of all data obtained in the field.
Find more effective and efficient ways of doing one’s work. Provide information on HIV care and treatment services to HIV infected individuals
Link clients to the relevant HIV care and treatment services
Coordinate referrals to clinic and community-based HIV care and treatment services

Requirements:
Grade 12
Basic knowledge/education of HIV / AIDS, STI’s and TB
Advantageous
HIV/AIDS and TB Counselling Certificate
Call Centre Certificate
Experience
At least 6 months’ experience in a field work, health promoter gained through formal employment/volunteering work
Customer Support service
Requirements
Excellent social kills, team player, performance-oriented, calm under pressure and self-motivated
Excellent communication skills, listening skills, knowledge retention and the ability to establish effective, trusting relationships
Demonstrable empathy, compassion and an understanding of the cultural and socioeconomic backgrounds in the community
Willing to travel within / outside of the local working area
Excellent knowledge of the local catchment area

Job Closing Date
09/08/2019. Apply Now

Source: jobs365