Service Manager wanted immediately: APPLY NOW

Job Description

Position: Service Manager

GENERAL SUMMARYManages the Service Department to ensure that customers’ needs are met, vehicles are fixed right the first time, and to increase focus on business growth, profitability, and employee satisfaction. Oversees all activities of the Service Department including monitoring department finances, customer service, monitoring inventory, merchandising, and repairs.

Reports To: Owner or Dealer Prinicipal

Achieving High Standards Principal Duties and Responsibilities:

Maintains warranty claim processing procedures that permit prompt settlement and the simplification of tracking payments
Ensures high quality service and repairs are provided to every customer; maintains a clean, professional environment
Maintains high ethical standards in daily activities
Departs from traditional ways of doing things as appropriate to ensure maximum customer satisfaction and loyalty
Delivers the right car in perfect condition every time

Additional Duties and Responsibilities:

Monitors the flow of work in the Service Department and intervenes as needed to ensure work is accomplished
Works with all dealership personnel to ensure customer satisfaction
Eliminates surprises for customer by reviewing work and charges

Requirements:

5 Years Previous experiance as a Workshop Foreman/ Service Manager in a Franchice Dealership is a requirement
Must reside within the Brits/Madibeng Area
We offer a Market related Package

Job Type: Full-time

Experience:

Workshop/Service Manager in a Franchice: 5 years (Required)

Education:

High School (matric) (Required)

Location:

Brits, North West (Required)

Licence:

Code B / EB (Required)

Language:

English (Required)

Afrikaans (Required). Apply Now