Managing Director urgently needed: APPLY HERE
Position Summary:
Through an understanding of global business, executive education and instructional design, the Managing Director is responsible for driving growth and managing a portfolio of client business.. This position also has operational responsibility for a team of client facing employees within their region.
Essential Duties and Responsibilities:
Owns and manages a client portfolio of business
Owns overall accountability for portfolio success
Accountable for project success and quality across portfolio of clients
Drives the commercial performance of client projects
Builds and negotiates project rates and budgets
Leads efforts to grow the business
Responsible for contributing to regional, organizational and individual revenue and profit targets
Identifies and develops new business with both existing clients as well as new prospects
Participates in business development activities through contributions to proposal writing process and pitches
Drives the acquisition of new clients from own network, office and group marketing efforts
Represents Duke CE at conferences or events as needed
Provides excellent client relationship management (CRM) to key client stakeholders
Takes the lead in building or deepening relationships with a portfolio of clients
Builds a personal brand (in content, process, relationships, etc.) that clients look to for advice and partnership
Is viewed as a trusted and reliable thought leader and partner to clients
Handles, resolves and negotiates difficult issues with clients, suppliers and other Duke CE units and teams
Designs collaboratively with clients, utilizing the full range of Duke CE experience and resources
Understands client business context and challenges and how those challenges relate to leadership challenges
Leads a diagnostic dialog with clients, leading to business and learning outcomes
Translates client request into a logical and credible Duke CE design
Owns the storyline and design decisions
Understands Duke CE’s portfolio of offerings and how those offerings related to client
Provides project execution excellence in the discovery to delivery (end-to-end) process
Leverages expertise in platform skills with clients
Clearly communicates the session’s topic, goal and relevance to the participants ensuring delivery excellence against desired program outcomes
Reads audience and makes adjustments as necessary to achieve exceptional delivery of content
Encourages audience interaction to improve learning
Leads and develops a team through targeted work experience, coaching and feedback working to create a productive and satisfying team environment
Manages assigned direct reports, ensuring regular performance and development activities occur
Actively looks for opportunities to mentor/advise employees who are not a direct report
Leverages people and resources to build individual and organizational capabilities in a way that balances delivery excellence with meaningful growth opportunities for team members
Actively contributes to the management of the business through building of regional capabilities, support of management decisions, ownership of processes or special projects and identification of potential external talent
Actively collaborates with peers across teams and geographies to share knowledge, support quality execution, contribute to design and solve problems working to develop capabilities across the MD community; contributes frequently to Duke CE thinking
Acts as an ambassador for Duke CE’s philosophy, brand and culture within the office and organizational communities
challenges
Partners with the Global Educator Network to identify, recruit and develop faculty resources
Performs other job related duties and responsibilities as may be assigned or required
Requirements
Education and Experience Requirements:
Bachelor’s degree (or equivalent) required; advanced degree preferred. Prior Project and Client Management experience in a human capital development environment. Experience with instructional design, executive consulting and facilitation skills. Proficient in Microsoft Outlook, Word, Excel and Power Point. Domestic and international travel required.
Position Knowledge, Skills and Abilities Required:
Design Capabilities
Instructional design skills
Facilitate and orchestrate client programs
Understands the business context in which corporate leadership and executive development sits
Client Relationship Management
Communicate and build rapport with senior executives
Establish and maintain strong relationships with clients and key stakeholders
Crosses cultural boundaries with ease and authenticity
Project management and organizational skills
Executive Presence
Builds a personal brand that clients look for advice and partnership
Projects confidence, poise under pressure and decisiveness
Reads an audience or situation and communicate accordingly
Strong platform skills
Business Acumen
Understands Duke CE’s business model and the capabilities and differentiators; able to effectively communicate that to others
Leverages Duke CE’s global capabilities to meet the needs of clients: must know what those capabilities are, must be able to access them and must be able to tailor them to the market
Possesses strong financial acumen in areas of budgeting, pricing, forecasting, profit and loss and reporting
Views opportunities with a commercial lens considering contracting and working to mitigate risk
Operates with integrity, considering legal and ethical sides of situations
Sales Capability
Leverages knowledge of the market, competitors and Duke CE products to effectively own and lead business growth
Understands sales cycles
Identifies and qualifies leads
Displays sales closing skills
Develops Networks
Able to creatively develop and leverage external networks as a means to develop business
Leverages internal networks to complete work efficiently
Leading Teams
Effectively leads and engages others
Develops others through regular and timely feedback
Communicates updates and changes with team regularly
Motivates teams, brings energy to projects and people
Communication Skills
Interpersonal and communication skills
Writes compelling thought-pieces and business development proposals. Apply Now
Source: Jobs365
