Hotel Receptionist wanted urgently: APPLY NOW
Job Type: Full-time
VACANCY: Front Office Receptionist
Reporting to:
Front-Office Manager
Duties will include but are not limited to:
- Courteously greet all guests and ensuring an efficient check-in and check-out process.
- Ensures that guests complete Registration Forms correctly & that the information completed is in accordance with the Reservation information systems requirements and that payments are guaranteed.
- Ensure that all company policies, procedures, health and safety procedures & Front office SOPs are adhered to
- Assists Front Office Manager in processing of the reception procedure using the appropriate systems and procedures as supplied
- Record, process & file all information relating to in-house guests
- Maintains the appearance of the Front Office Department with regards to tidiness and the safekeeping of all correspondence, dockets & registration details
- Accurately post charges to guest rooms and house accounts
- Ensure that Handover document is circulated to all relevant parties daily
- Completes End of Shift procedures in accordance with the company policy and procedures
- Maintain a smart, clean and tidy personal appearance at all times
- Prepares in advance for the arrival of groups
- Creating and maintaining good interpersonal relationships with other departments to ensure efficient service delivery
- Provide accurate information about local attractions and services
- Performs additional duties as & when requested
Minimum Requirements:
- Have guest/ customer relations experience preferably within hospitality environment with a minimum of 2 years’ experience
- Have a Matric certificate or Higher education certificate/ diploma, preferably in hospitality field (advantageous)
- Knowledge of Opera system would be an advantage
- Have a strong working knowledge of MS Office
- Be attentive to detail
- Have good interpersonal skills
- Act in good faith & in the best interest of the Company at all times
- Ability to work shifts, week-ends & public holidays
Job Type: Full-time
Ability to commute/relocate:
Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Experience:
2 years’ (Preferred)
Application Deadline: 2023/05/12. Apply Now
–iJOBS
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