Call Centre Sales Agent wanted urgently: APPLY HERE
Cape Town, Western Cape
Job Description
Shaw Academy is the #1 provider of personalized accredited education at scale on the planet, educating hundreds of thousands of new students every month. Our mission is to deliver great education accessibly and affordably to everyone, everywhere. Due to explosive growth we are expanding our US team and are looking for people who share our vision and enthusiasm to re-skill and up-skill the world.
Founded in 2012 and headquartered in Dublin with Centers of Excellence in Bangalore & Cape Town, our organically grown business now employs over 65 full-time staff. The Company is privately owned, well-funded, and continues to attract considerable funding interest from Institutional and Strategic Investors.
Desired Skills and Experience:
· 2-4+ years’ experience in an inside sale, customer success, business development manager, call center or telesales role with excellent consultative selling and closing skills.
· Excellent negotiation and objection handling skills
· A hunger and drive to overachieve and succeed.
· Thrives in dynamic, entrepreneurial environment
· Knowledge of online education a plus
· Office located in Bellville
Responsibilities:
· Provide customer support from product trial, 1st purchase, and onward to strengthen customer satisfaction and loyalty.
· Identify common customer challenges and actively suggest better solutions.
· A strong desire to learn and define an emerging function in a rapidly growing and dynamic start-up environment
· Up-selling optional courses and packages to students based on their needs.
· Customer retention and win backs
· Daily reporting and summary of work done
· Meeting specific daily and weekly KPIs.
Why work with Shaw Academy:
· Competitive Salary
· Uncapped monthly Commission/Bonuses
· Opportunities to Learn and Develop
· Career Growth and Advancement in a well-funded online education start-up
Job Type: Full-time
Experience:
Cold calling: 1 year (Required)
customer service: 1 year (Preferred)
Education: High School (matric) (Required)
Work Remotely: No. Apply Now
Source: ijobs
