Telkom has added messaging platform Telegram to its FreeMe postpaid plans and prepaid bundles. The operator said it had observed keen interest and sizeable uptake to this platform by a significant portion of its customers since the start of 2021, as many sought out chat app alternatives mainly due to privacy reasons.
South Africa was no exception, as a number of mobile customers downloaded and activated Telegram accounts too.” Telkom’s FreeMe values include voice calls, SMSs, all-purpose data, data for streaming, and WhatsApp-specific data. The operator emphasised it was not dumping WhatsApp, but has merely added Telegram to the FreeMe value.
Telkom executive for product portfolio management Andrew Dawson said this was a proactive initiative that sought to give Telkom customers more options to communicate.
Our customers have reached out to us through social media and other channels to ask when Telegram would be coming to Telkom,” Dawson said.
We are thrilled that we have been able to answer their request and offer them something still within the FreeMe plans that they see value in and love.
Telkom said Telegram data would be available on the following plans:
Old and new FreeMe plans
Old and new FreeMe TopUp plans
FreeMe Family plans
FreeMe Share Plans — FreeMe Share 36GB, FreeMe Share 58GB, and FreeMe Share Unlimited.
FreeMe prepaid bundles
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