Retail Sales Agent wanted Asap: APPLY HERE

Store Controls and Management

Ensure the store is fully operational at opening hour every morning.
Be ready and in place to meet and assist customers.
Drive sales to ensure sales targets are met and exceeded
Assist fellow colleagues during busy periods and stand in for them during breaks and during periods of absence.
Maintenance of the merchandise sections, in store promotions, signage and displays, collateral, POS material and pricing strategies according to current guidelines and timelines.
Ensure the shop is clean and tidy always.
Implement all required store processes
Compile performance reports as required
Stock Control

Ensure effective stock control and loss prevention practices.
Ensure the correct quantities are ordered timeously to meet customer demands and marketing initiatives.
Ensure orders are placed with sufficient lead-time for the products to arrive at the store before stock shortages are experienced.
Receive deliveries according to the procedure.
Check that deliveries are correct, as per purchase order and that all stock is received in a good condition.
Conduct spot checks on boxed items to ensure that they are in a good condition.
Check all quantities and calculations on invoices and delivery notes for accuracy and required adjustments before goods are signed for.
Conduct physical stock takes as required.
Customer Service

Assist Customers in the most professional and effective manner.
Ensure the implementation of customer service-related best practice in conjunction with the company practice and service providers.
Ensure that the walk-in customer service offered is of the highest standard.
Assist with the escalated customer queries and complaints and ensure they are resolved satisfactory and timeously.
Identify report and resolve and control failings affecting customer service.

Job Type: Permanent

Experience:

Sales: 3 years (Required)
customer service: 3 years (Required)