Operations Manager needed urgently: APPLY HERE
Job Purpose
It is the responsibility of the Operations Manager to oversee and co-ordinate the operations within the facility, ensuring maximum productivity and high levels of customer service in addition to maintaining full compliance to all Warehouse standards.
Qualifications & Experience
Matric. Tertiary Qualification in Supply Chain/Logistics/Operations Management would be beneficial. A minimum of 3 years work experience in Warehouse Management. Related work experience with regards to Customer Service and Inventory Management. Previous work experience on Warehouse Management Systems. Experience in initiating and chairing disciplinary enquiries.
Key Responsibilities
Finance Manage the operational budget, with high focus on cost management. Authorize expenditure within authority levels. Assist with operational budget inputs (resources, material handling equipment, labour, consumables, etc.). Prepare capex motivations and ensure that quotes have been obtained. Participate in the Monthly billing and sign off on invoicing. Management of claims. Customer Service Communicate and meet with clients as and when required. Managing adherence to client and service providers SLA’s. Assist with quote preparation in terms of scope of works. Investigate client complaints and prepare reports accordingly. People Management Conduct performance appraisals for all immediate sub-ordinates.
Managing absenteeism, overtime and access control. Ensure that Company IR process is adhered to at all times, in addition initiate and chair disciplinary enquiries as and when required. Identify and address training needs through the work place skills plan received from the training department. Ensure that BPL standards are implemented and understood by all employees by discussing them in the blue area talks and ensure that updates are placed on notice boards. Convene Quality Circle Meetings with employee representatives and HR on a regular basis. Motivate staff and coordinate all staff functions. Review employee potential and growth plan, follow-up on the plans (Encourage employee development). Identify and assist with retaining high flyers. Operations / SHERQ Maintain operational legal compliance with SHERQ Coordinator. Conduct a daily management walk-about of the facility to ensure compliance and to enforce 5S.
Convene daily operations discussions with departmental heads. On a daily, weekly and monthly basis review stock take/cycle count reports and sign-off and report on discrepancies. Conduct regular meetings with key suppliers in order to maintain good relationships. Implement and maintain SLA’s with key suppliers and measure compliance to SLA’s on monthly basis. Chair monthly safety meetings as and when required. Ensure that all departments are operating at optimal levels and that customer SLA’s are being adhered to. Ensure that the operation adheres to licensing and permit requirements (MHI, Group 1 Hazardous Permit, Flammable Permit, etc.) Manage and co-ordinate response to incidents on site as and when required (spills, injuries etc.)
Manage and co-ordinate emergency drills. Ensure all incidents are reported immediately, chair incident investigations and assist with compiling the incident reports. General Attend monthly management meetings and present operational performance stats. Compile daily, weekly & monthly management reports. Adhere to corporate governance. Assist with achieving facility objectives, targets, and plans (OTP’s). Provide in-put into business continuity plan. Prepare for internal and external audits (ISO, SQAS, CDI, SHERQ, Bidvest Freight, Customer, Etc). Identify and manage continuous improvement projects. Participate in the review of business and SHE risk assessments with action plans. Apply Now
Source: ijobs
