Online Picker required immediately: APPLY HERE
Full Job Description
Dis-Chem Pharmacies requires an experienced Online Picker for their Cornubia Store. To assist in maintaining the effective in store operation of the Dis-Chem Online Store Click and Collect System by ensuring the efficient and accurate picking and packing of stock in line with Dis-Chem standard operational procedures, requirements and customer needs.
Essential:
Grade 12 / Matric
1 – 2 years’ work related experience
Computer literate – MS Office
Strong command of the English language
Basic customer service
Willing and able to work retail hours
Administration:
Assist Online Administrator in keeping accurate records of all Click and Collect orders received, picked, packed and released to customer.
Report any system issues as per Dis-Chem standard operating procedures.
Report ‘out of stock’ lines to the Online Administrator.
Stock Control:
Ensure all orders are correctly picked and packed as per picking slip to avoid any customer discrepancies.
Ensure customer orders are ready for collection before the customer visits the store to collect their goods purchased.
Execute all purchases based on standard and consistent Dis-Chem operating procedures.
Maintain operational standards throughout the picking & packing process.
Assist with weighing and shipping of orders.
Transfer shipped parcels into storage area and assist loading boxes into Courier vehicles upon request.
Customer Service:
Resolve any customer queries in the fastest most appropriate way possible.
Inform management of any customer discrepancies as soon as possible to enhance customer satisfaction.
Constantly and actively strive to improve productivity of the department within the store including engagement and retention of customers regarding Click and Collect.
Communication:
Give Online Administrator & Online Supervisor regular and up to date feedback regarding Click and Collect operations.
Competencies:
Essential:
Recognizes the need for procedures and follows relevant procedures.
Addresses customer questions in a timely manner.
Ensures products and services comply with customer requirements.
Conveys ideas and facts verbally using language.
Maintains confidentiality and meets own commitments.
Special conditions of employment:
Willing and able to work retail hours
Reliable transport and/or reside in close proximity to the store
South African citizen
Clear credit and criminal records
Remuneration and benefits:
Market-related salary
Medical aid
Provident fund
Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Apply Now
–iJOBS
