Traffic/Production Coordinator/Office Admin wanted: APPLY HERE

Johannesburg, Gauteng
Permanent

Our client, a small but thriving ad agency based in JHB, seeks the assistance of a traffic/production assistant to aid and be the person who will look after admin tasks, production, and other ad-hoc projects in this busy agency.

Primary objectives
To provide the critical link between the client services and inputting the job into the production departments
The achievement of a professional image in representing the company is of utmost importance at all times
To ensure that the supplied material conforms to the specs quoted and is to highlighted and voice any concerns regarding problematic areas
Ensuring that all internal documents are filled in accurately
To ensure the work leaving is of the highest standards and that all time frames and deadlines are strictly adhered to and met
To notify sales/clients if desired delivery dates differs from expected delivery dates
To focus on origination delivery dates and ensure clients meet their end of the schedule
To ensure that all incoming electronic files are checked
Check proofs prior to final dispatching to clients
Ensure delivery instruction are received timeously and handed over to production/operations
Discuss with production any complex distributions prior to final dispatching
Ensure that all relevant info is captured on the system
Provide support for client services whenever a customer requires information or help
Keeps sales informed of all happenings between company and customers
Negotiate extensions of delivery dates
Daily status reports
Strong interpersonal skills
Answer all client queries pertaining to the status of their job or any other related issues
Recommend improvements in company policy and procedure to ensure the customer is satisfied at all times
Able to work in a pressurised environment
Self-motivated
Polite and courteous
Strong attention to detail
Excellent telephone manner
Good organizations kill
Computer literacy
Problem-solving skills, you will also lend a full secretarial/reception/front-line position which will go hand in hand with the traffic role Responsibilities
Liaising with production
Organise internal meetings, functions etc.
Keep a close eye on timing and deadlines to ensure the job is on track
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