Inbound Travel Consultant wanted immediately: Apply Here

Kendrick Recruitment is now seeking an Inbound Travel Specialist for a luxury travel company based in Johannesburg. We are looking for a dynamic, enthusiastic, service-driven team player to join the Inbound Sales team within the company. To be considered you will need to have previous experience in a tour consulting role.

Key Responsibilities:

Interaction with agents, telephonically & via email
Planning and designing itineraries for agents
Handling reservation requests from either e-mail, telephone or fax
Processing of reservations from quote to finalising, including reservations, invoicing, collecting of payment and travel documents
Professional servicing of our agents
Selling of products and services
Interaction with colleagues, agents and suppliers
Maximum 2 working hours turnaround time on all enquiries from time of receiving the enquiry
Expanding product knowledge through attending training sessions

Knowledge Required:

Good knowledge on any of the destinations that within South, Southern and East Africa
Good knowledge on FIT and Groups policies and procedures
Working experience in tour operating and general reservations procedures
Good organisational ability
Lateral thinking ability
Initiative

Skills Required:

Communication skills and fluent in written and spoken English
Organisational skills which include time management and prioritising of tasks which will require a person who likes dealing with detail
Computer literate with experience with Word, Excel, PowerPoint and Outlook
Understanding of the travel industry through study or work experience
Working knowledge of Tourplan, WETU and GDM
Sales process and methodologies
Teamwork and interpersonal skills
This position is offering a market-related salary which will be based on experience and expectations and discussed upon application.