General Assistant wanted urgently: APPLY HERE
About the job General Assistant
Description
Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.
Requirements
Grade 12 or minimum of 1 (one) year work related experience
Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
Ability to perform basic calculations accurately
Must be willing to work shifts, weekends, and Public Holidays
Must be able to work under pressure
Job Description
Customer Service
Acknowledge all Customers and determine their needs
Advise Customers correctly on product
Assist Customer with any product queries
Assist with Customer complaints timely
Add on sales, e.g. paint v/s paint brushes, thinners, etc.
Ensure efficient Customer service by ensuring that Customers purchases are loaded without any delays
Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
Advise Customers on the additional services provided:
Delivery service / bulk deposits
Glass cutting
Plan reading
Credit programmes
Special orders
Trusses
Distant ordering
VIC Customer Programme
Must be certified in Product Knowledge
Must be available in aisle of responsibility
Housekeeping
Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
Correct shelf price labelling within area of responsibility.
Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule
Safety (OHSA) Requirements
Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility
Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
Report any discrepancies to the Store Manager
Ready for Business
Adhere to Ready for Business and Beyond my Control as per the CB Way
Loss Prevention and Security
Identify any gaps in the displays, investigate causes and report any concerns to management
Be aware of suspicious behaviours or people and report any suspicions to management
No product to be loaded for a Customer without proof of purchase or required documentation. Apply Now
–iJOBS
