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Freight Forwarder wanted immediately: APPLY HERE

Freight Forwarder wanted immediately: APPLY HERE

DSV – Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Location: Air & Sea – Jet Park
Job Posting Title: Freight Forwarder, Air Export

Minimum Requirements
Grade 12
Intermediate Computer Literacy level in Excel, Powerpoint, Word and Outlook
Cargowise understanding and previous experience would be beneficial
Own reliable transport
Ability to work late where required and weekend work is scheduled on a roster
Ability to walk down several stairs
Ability to travel where required if required

Job related requirements
General understanding of the industry and related job requirements for freight forwarding.
Ability to manage clients, meet with them, discuss challenges on shipments and handle any client correspondence both telephonically, on email and in person.
Liaising and pro-actively communicating with clients throughout the process.
Ability to escalate where required to the relevant parties, and maintaining a good working relationship with all various teams and departments.
Minimum 5 years in the industry:
Pro-actively communicating and resolving queries or delays for clients
Managing clients KPIs / performance on a monthly basis and productivity of own desk
Making special arrangements / involving the right level of individual to support on critical shipments.
Support in after hour monitoring and tracking and tracing with carriers, arranging specials on weekends or facilitating communication and feedback on weekends.
Resolving client and routine queries professionally and timorously
Managing cost effectively and efficiently
Supporting on invoicing for exports, and guiding invoicing controllers and managing rates etc.
Involvement with Implementation of new accounts that fall under your specifications area of work
Tracking shipments from collection to collection and arrival
Overtime when applicable
Manage negative WIPS / Open Accruals / Open negative Accruals
Excellent administrative skills
Able to work without constant supervision
Able to work well under pressure

Added advantages for this role
Good communication skills, both verbally and written.
Understanding of profit and loss revenue or losses on shipment basis.
Ownership and self motivation, to ensure any challenge is addressed immediately and resolved as soon as possible.
Having an all round understanding of the airfreight function to ensure solutions can be provided to the client.
Min 1 year experience in freight forwarding.
Must have knowledge of import air process
Person must be organized and be able to manage a desk
Self Motivated and deadline driven
Able to work under pressure when required
Communicate effectively with local colleagues and clients
Team player with positive attitude
Process Driven

Main purpose of this role
To provide an export airfreight service to our clients within the general vertical, keeping all customer up to date on the movement of their cargo at all times.

Main Responsibilities
Completion of relevant shipping documents as prescribed by local &
international authorities
Ensure company performance objectives are achieved
Coordinate the movement of cargo on behalf of clients
Follow operational systems and procedures
Develop and maintain working relationships, networks and partnerships that help achieve business goals
Effectively apply verbal, nonverbal and written communication methods to achieve desired results from internal / external clients and colleagueson issues, changes and shipment status in line with client / Customs SOP’s
Control expenses by actively monitoring waste within your control.
Ensure best control of costs and transit at all times on all routes
Problem solving skills: must be able to work with other colleagues,departments, 3rd party suppliers and clients in a proactive and professional manner
Provide positive solutions to all problematic situations
Find innovative ways of reducing errors and omissions
Understand and exceed client’s expectations and requirements
Provide innovative, effective solutions to client’s needs
Ability to foresee problems arising and provide alternatives and solutions proactively
Accountable for timeous resolution of outstanding debtors queries,foreign debtors queries, creditors reconciliation queries and foreign account queries under your control
Accountable for on time billing to clients
Team player: provide full support to the team and manager
Additional job information
Self-motivated
Take ownership of queries
Communicate effectively
Well-presented and professionally dressed
Requires time management
Driving and enforcing company policies
Managing own Performance

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed.

We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time. Apply Now

Source: Jobs365