Online Credit Services Manager needed: APPLY HERE

Online Credit Services Manager needed: APPLY HERE

Stellenbosch, Western Cape

REQUIREMENTS:

8-15 years of work experience, ideally in an online environment

Experience in credit preferable but not required

Strong financial acumen dealing with financial and statistical calculations

The ideal candidate must combine the variety of skills applicable to the industry

DUTIES:

Operational and marketing:

Managing the growing client services team alongside the incumbent operations manager
Improving training and performance monitoring processes
Measure and enhance customer service
Improving fraud detection
Managing early and late-stage collections
Overseeing rollout of marketing plan
Introducing new marketing and client acquisition initiatives

Financial:

Assisting with budgeting and cashflow management
Assisting with external fundraising
Product- and business development
Implementing pipeline product changes and operational innovations
Identifying new growth channels

General duties:

Regulatory compliance with National Credit Act
Working close with IT and analytics teams
Serve as member of executive team and assist in determination of company strategy. Apply Now

Source: ijobs