Computer Technician wanted immediately: APPLY HERE
Bellville, Western Cape
Researching, configuring and setting up hardware according to standards and guidelines;
Installing and configuring drivers and software according to standards and guidelines;
Performing regular updates according to security regulations to ensure that equipment performs optimally, data privacy is maintained and devices are protected from cyber-attacks;
Troubleshooting device failures or bugs and providing solutions to restore functionality;
Keeping an accurate record of repairs and solutions for future reference;
Maintaining procedures for call logging, reporting and self-help guides;
Offering timely technical support, both remote and onsite, and teaching users how to optimally utilize their devices.
Detecting and removing malware and viruses and assisting with cybersecurity incidents;
Providing consultation to users in terms of technical specifications and procedures for e-waste removal;
Offering technical support to set up and configure mobile devices;
Configuring new equipment with the User State Migration Tool (USMT) (profile setup, data transfer, third party software and printer configurations).
Navorsing, konfigurasie en opstelling van hardeware volgens standaarde en riglyne;
Installasie en konfigurasie van drywers en sagteware volgens standaarde en riglyne;
Gereelde opdaterings volgens sekuriteitsregulasies om te verseker dat rekenaartoerusting optimaal funksioneer, dataprivaatheid gehandhaaf word en toerusting teen kuberaanvalle beskerm is;
Foutopsporing van rekenaartoerusting en oplossings om funksionaliteit te herstel;
Akkurate rekordhouding van herstelwerk vir latere verwysing;
Onderhou prosedures vir die aanteken van versoeke, verslaglewering en selfhelp-gidse;
Tydige tegniese ondersteuning, beide op-perseel en af-kampus, en leer gebruikers hoe om rekenaars optimaal te gebruik;
Opspoor en verwyder van malware en virusse, en verleen bystand tydens kubersekuriteit-insidente;
Konsultasie met gebruikers oor tegniese spesifikasies en prosedures vir die verwydering van e-afval;
Voorsien tegniese ondersteuning vir die opstel en konfigurasie van draagbare toestelle;
Konfigurasie van nuwe toerusting deur middel van die User State Migration Tool (USMT) (profielopstelling, data oordrag, derdeparty-sagteware en drukkerkonfigurasies).
A two-year diploma in IT or a related field;
At least two years’ experience as a computer technician or desktop support specialist;
A sound understanding of Windows operating systems and Microsoft Office applications;
A fundamental understanding of computer equipment and IT components;
Knowledge of a ticketing system;
Good problem solving and listening skills;
Good communication skills, as well as administrative skills;
Must be able to work with people, be patient and provide good customer service;
Ability to work in a dynamic environment without supervision and under pressure;
Ability to work and collaborate in cross-functional teams;
Good time management and organizational skills;
Ability to learn and adapt quickly.
Candidates short-listed for this position will be required to complete a technical test.
‘n Tweejaar diploma in IT of `n verwante veld;
Ten minste twee jaar ervaring as rekenaartegnikus of as -ondersteuningspesialis;
Grondige kennis van Windows-bedryfstelsels en Microsoft Office-toepassings;
Deeglike begrip van rekenaartoerusting en IT-komponente;
Kennis van ‘n werkkaartstelsel;
Goeie probleemoplossing- en luistervaardighede;
Goeie kommunikasievaardighede en administratiewe vaardighede;
Moet met mense kan werk, geduldig wees en goeie kliëntediens kan lewer;
Vermoë om sonder toesig en onder druk in ’n dinamiese omgewing te kan werk;
Vermoë om in kruis-funksionele spanne saam te kan werk;
Goeie tydsbestuur- en organisatoriesevaardighede;
Vermoë om vinning te leer en aan te pas.
Daar sal van kandidate wat die kortlys haal verwag word om `n tegniese toets af te lê.
Knowledge of trends and life cycles of operating systems and software, as well as licensing usage rights;
Knowledge of core ITIL processes of service requests, incidents, problem- and change management;
Knowledge of data en security protocols.
Kennis van tendense en lewensiklusse van bedryfstelsels en sagteware, sowel as lisensie-gebruiksregte;
Kennis van kern ITIL diensprosesse rakende versoek-, insident-, probleem- en veranderingsbestuur;
Kennis van data- en sekuriteitsprotokolle. Apply Now
Source: jobs365
