Costing & Warranty Clerk urgently wanted: APPLY HERE
Johannesburg, Gauteng
Permanent
Costing & Warranty Clerk – Gauteng – Northern Suburbs
As a Costing & Warranty Clerk you’ll be at the forefront of the automotive industry.
Reporting to the Service Manager you will be responsible for fairly costing job cards, ensuring high levels of customer satisfaction and maximising departmental profitability.
Responsibilities will include:
Accurate costing of total job (service and repairs) cards and handing over to After Sales Consultant
Ensure all motor plan contracts are active
Verify all service customers details
Ensure date of vehicle sale and manufacturing date are checked
Ensure chassis and engine numbers are checked
Ensure customer service history is checked
Ensure all extra work required is checked
Ensure the service kit checked
Ensure all active campaigns are carried out
Ensure correct labour costs are allocated to repair costs
Raise sublet repair order
Follow up on the status of the job
Receive the invoice
Process the invoice
Identify items to be paid by the customer on collection of the vehicle
Print invoice
File the invoice
Ensure all mark-ups are loaded accurately
Process all Motor plan / Warranty claims on WXE
Accurately track all Motor plan / Warranty claims on a daily basis until payment is received
Ensure all Motor plan / Warranty controls are accurately checked
Ensure accurate claims submitted timeously
Attain Motor plan and Warranty authorization as required by bulletins to be obtained on CAESAR system
Ensure additional work identified by technicians to be counter-signed by relevant technical person
Attend to all general Motor plan / Warranty claim inquiries and apply relevant corrective action
Ensure payment files are downloaded from system each week
Ensure all claims are timeously reconciled
Identify any claim rejections, over or underpayments and apply corrective action
Ensure correct parts are correctly retrieved from parts warehouse
Ensure parts are accurately binned and returned
Ensure all dockets are signed by relevant parties and filed accordingly
Discuss individual performance against target
Discuss CSI and SCSI results and potential action plans
Discuss potential marketing initiatives
About you
Highly motivated and with a competitive edge you will enjoy going the extra mile for your customers, and thrive on leading a competitive team. You will be a problem solver with a passion for leading and developing your staff. Ideally, you will have previous leadership experience within an automotive sales environment, and a track record of exceeding your sales and service targets.
Specific Skills required
Due to the challenging nature of the role prior leadership experience in the automotive sector is essential
Proven track record
Ability to evolve and adapt with changing business needs
Ad visible until 20 September 2019. Apply Now
Source: jobs365
