Home Business and Technology Vodafone Egypt fined 500,000 euros for coverage outage

Vodafone Egypt fined 500,000 euros for coverage outage

Vodafone Egypt

Egyptian authorities said they had fined the national branch of mobile phone giant Vodafone 500,000 euros over a coverage outage last week just ahead of the Eid al-Fitr holiday.

The National Telecommunications Regulatory Authority (NTRA) said it made the “unprecedented” move after services dropped “for several hours, in multiple regions” on June 3 just before the holiday which marks the end of Ramadan, the Muslim holy month of fasting.

Vodafone is the leading provider in Egypt, according to official figures, servicing 40 million of the country’s more than 100 million mobile phone lines.

It is positioned ahead of three other national operators: Orange, Etisalat and We.

NTRA also stressed “the need to compensate subscribers affected by this interruption”.

Many Vodafone Egypt users have taken to social media to voice their dissatisfaction.

The company on Thursday sent a text message to users apologising for “the network’s performance” and offering up free internet packages as compensation.

You might also like…7 drown after migrant boat overturns off Greek island of Lesbos

Two children, four women and a man drowned when a boat carrying them overturned off the Greek island of Lesbos on Tuesday, the coast guard said, the deadliest incident this year involving migrants trying to reach Greece.

Greek island of Lesbos

Another 57 people were rescued in the operation northeast of the port of Lesbos, the coast guard added. It did not provide further details on the incident or the nationality of the victims…Read more here

Source: IOL

Loading...