Sales Administrator urgently wanted: Apply Here

Sales Administrator urgently wanted: Apply Here
Vacancy Details
Employer: Mustek Limited
Purpose:
To assist Sales Executive in selling over the telephone to existing and potential clients and ensure sales targets are achieved, utilizing established best practice customer service methods.
Responsibilities:
• Place 100% of External Sales Executive monthly GP Actuals (Studio)
• KPI measurement on Gross Profit Monthly <80% of YTD GP % must be achieved or a PIP will be implemented.
• If 90% average of the total KPI annually (at the end of the FY or Quarter) is not achieved PIP may be implemented.
• Provide general sales administrative support to Sales Executives as required
• Assist in identifying market opportunities and putting together sales strategies for new and existing clients
• Ensure that compliance with the SOP (standard operating procedures), Fraud Prevention, Order Verification are adhered to.
• Advise on forthcoming product developments and discussing special promotions
• Ensure that no more than 2 complaints are lodged monthly (telephonic or written).
• Actively work towards the company values
• Ensure the customers/client care policies are adhered to always
• Ensure professional customer/client interaction always
• Provides customers with necessary product and basic technical support.
• Follows-up with work in progress to ensure customer satisfaction and prompt delivery of goods.
• Maintain and develop relationships with existing customers via telephone calls and emails
Candidate Requirements
Experience and Qualifications:
• Matric
• At least 2 year sales administration preferred
• Experience within sales at a similar level would be advantageous
Skills and Knowledge:
• Microsoft office applications
• Administration skills
• Reporting skills
• Good communications skills
• Mustek product/service offering knowledge
• Sales and marketing principles
• Customer service
• Company policy and procedure
Apply before Friday, April 26, 2019 – 4 Days left
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Source: Jobs365