2 Receptionists wanted immediately: APPLY HERE
A well-established hotel in the Sandton region is looking for the face for their front office – Receptionist.
Requirements:
SA Citizen
Relevant tertiary qualification in Hospitality Management
Minimum 2 years experience as a Receptionist
Must have experience working in a 5* or 4* environment
Must be well presented
Must be able to communicate effectively with guests as well as staff
Good computer knowledge
Must have a friendly and approachable presence
Duties:
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments. Apply Now
Source: Jobs365
