Receptionist wanted immediately: APPLY NOW
This role exists for welcoming visitors by greeting them in person or on the telephone, answering or referring queries, and maintaining security by following standard operating procedures.
RESPONSIBILITIES:
Switchboard Management
- Answer incoming telephone calls timeously and within agreed quality standards
- Determine the purpose of callers and forward incoming phone calls to the appropriate staff/department
- Take and deliver accurate messages via the computer system when appropriate staff are unavailable
Reception Management
- Receive visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately to staff
- Offer beverages for visitors
- Ensure the reception area is tidy and presentable with all necessary stationery and reading material (i.e. pens, brochures, etc.)
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook and issue visitor badges where applicable)
Delivery Management
- Receive and sort deliveries as they arrive
- Notify appropriate staff of the deliveries and receive deliveries on behalf of staff when are unavailable
- Send email to notify staff of deliveries and keep deliveries safe until collected
- Handle outgoing deliveries as and when requested
Office Management
- Ordering groceries for the office
- Liaising with the office building maintenance team for all maintenance matters
- Maintenance of the office alarm
- Communication to all employees regarding office notifications
- Office inductions and issuing of access cards for new employees
- Invoice/credit card capturing and processing
QUALIFICATIONS:
- Grade 12
- Relevant call centre/reception / administration qualifications will be advantageous
EXPERIENCE:
- 2 – 5 previous experience in a similar position within a corporate environment
SKILLS, QUALITIES, AND ABILITIES REQUIRED:
- Interpersonal skills
- Good communicator
- Independent
- Microsoft Office knowledge
Closing date: 27 July 2023. Apply Now
–iJOBS.co.za