Vacancy Details
Employer: Shimansky Jewellers
SHIMANSKY JEWELLERS
are seeking Sales Associates to join their team in Cape Town.
The successful candidate will be responsible to effectively maintain a world class store’s operation to achieve operational excellence, accelerated growth and embody the Shimansky brand by using the company’s promotional / sales strategies and his / her client knowledge to provide iconic customer service and achieve set sales targets.
MAIN DUTIES:
Internal Operations
Model “Customer 1st” behaviour and deliver excellent customer service
Achieve personal / store sales targets every month consistently
Utilise product knowledge to promote sales
Demonstrate a high level of contribution in working with others to make the team successful in achieving store sales targets
Work with team members and share knowledge and experiences for the benefit of the overall sales effort and development of the store
Ensure that all the Visual Merchandising Material is protected and carefully stored, cleaned, displayed, replace soled pieces from display immediately and request stock replenishment when needed
Ensure jewellery and promotional materials are displayed in accordance with corporate merchandising plans
Ensure that the store atmosphere and overall merchandising represent the spirit and essence of the company from cleanliness of displays, perfect visual merchandising and good team spirit
Ensure compliance for the procedures for store discounts, control personal discount to achieve the company average or below per annum / quarter, request manager approval before each discount
Complete monthly stock counts and ensure that the documents are completed accurately
Report any complaints from unhappy customers to the Store Manager and provide the needed information to follow up
Ensure the store is in a pristine condition at all times
Deliver exceptional customer service by implementing and monitoring our customer experience strategy and standards within the store by being a brand ambassador who represents the brand by providing prompt, attentive, courteous and effective service
HR Compliance
Timeous request for annual leave, submission of annual leave forms and sick leave forms with medical certificate to HR
Timeously report sick leave to Store Manager and HR
Completion of time sheet daily and signed off by the Store Manager
Customer Service
Ensure regular and good customer liaison, including liaison with Merchandise, Jewellery & Diamond Factory, Fantasy, Accounts and HR
Manage and build mutually beneficial relationships with customers
Maintain a professional image at all times
Required Skills
sales : 1 to 2 years
Candidate Requirements
Minimum requirements:
Grade 12
Sales related tertiary qualification advantageous
At least 2 – 3 years’ Hospitality and Retail experience desired
1 – 2 Years’ previous customer service management experience
Must have reliable transport to commute to and from the store
Competencies:
Numerically competent
Negotiation and interpersonal skills
Customer service
Good time management
Leadership and supervisory skills
Attention to detail
Maintain confidentiality
MS Office proficient
Excellent English written and verbal communication skills
Apply before Sunday, March 17, 2019 – 49 Days left
Companies may expire jobs at their own discretion.
If you have not received a response within two weeks, your application was most likely unsuccessful.
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Source:Jobs365
