General Manager (restaurant) wanted Immediately: Salary R20 000.00 – R30 000.00 Per Month

Dennis TFebruary 18, 2019

8 3 minutes read

General Manager (restaurant) wanted Immediately: Salary R20 000.00 – R30 000.00 Per Month.
Vacancy Details
Employer: Placement Point (Pty) Ltd
A dynamic company based in Johannesburg South is looking for a General Manager (restaurant)

Duties:

Reporting to the Operations Specialist
This position’s primary responsibility is ensuring organizational effectiveness by providing leadership for the restaurant’s operational functions
Will be working with the Restaurant Management Teams and Head Office Support Team
The position also contributes to the development and implementation of organizational strategies, policies and procedures in the regular operations of the restaurant
General Responsibilities:

Set daily in store targets in accordance with Head Office store targets and forecasts
Communicate targets with team and encourage results driven outcomes
Actively assist in Daily Front of House and Back of House operations
Ensure all training is executed in accordance with the restaurant SOP manuals
Work closely with the Marketing Coordinator
Identify and create new business opportunities
Ensure community responsibility and that campaigns are executed at store level
Ensure all systems, processes and procedures are compliant with SOP
Liaise with Group POS and IT Administrator
Liaise with the management team in the form of regular management meetings on all administrative goals, processes and results
Constant one on one interactions with Key employees
Consistently update the system requirements
Update the Micros stock control lists
Accurately acquiring and analysing reports
Inventory control
Trouble shooting inventory discrepancies
Maintenance
Suppliers
Approvals
Intelligence
Cash management
Trouble shooting
Office and stationary controls
Maintain a code of ethics as per SOP / disciplinary code
Other administrative duties as required
Responsibilities by Function Financial Management:

Review and provide feedback on annual restaurant budgets as well as quarterly forecasts
Seeks to improve Gross Profit through following all stock issuing and counting procedures, investigating and reporting on all variances, ensuring all security measures are being followed and invoices are being checked upon receipt
Execute restaurant KPIs on a weekly / monthly basis and implement actions steps when required
Review P&L’s monthly with Operations Specialist and management team and document Action Plans in the form of F1 Strategy to improve financial performance
Work with POS and Admin Controller to ensure all Cash and Stock Systems are being adhered to
Ensure procurement procedure as per SOP, including processing invoices and recon on daily financials
Customer Service:

Ensure a strong focus on Legendary Customer Service
Work with Marketing to ensure timely follow up to all customer complaints
Regular follow up on Service Evaluations to ensure service levels are consistently improved
Coordinate Legendary Customer Service trainings to ensure all employees are certified within their first three months
Maintains a calm exterior during times of high pressure and acts in a professional manner when confronted with tough situations and role models the same
Planning and Execution:

Implements company and restaurant programs by working directly Management team to execute action plans that meet operational requirements
Communicates clearly, concisely and accurately to ensure effective restaurant operations. Utilises all forms of communication (i.e. Handover Book, Communication Boards and Management and Pre-Shift Meetings)
Filters relevant communication to all staff members
Training and Development:

Active involvement with all Training Plans for all new employees, as well as follows up on training standards for all employees
Review Personal Development Plans for all management teams and ensure growth opportunities for all employees
Monitors team moral and is sensitive to individual’s needs (always balancing what is right for the person with what is right for the business)
Candidate Requirements
Requirements:

Own vehicle and valid drivers license
English speaking
A working understanding of restaurant operations
A keen understanding of KPI’s, food cost, budgets and Profit and Loss reports
A keen understanding of business planning and strategy and the ability to execute such planning
A keen understanding of in store audits (Admin, full store and training)
Ability to scrutinise stock management checks
The ability to action and / or flag emails
Computer Literacy:

Computer literate
MS Office suite
A working knowledge and understanding of Magic Box
Apply before Friday, March 8, 2019 – 19 Days left
Companies may expire jobs at their own discretion.
If you have not received a response within two weeks, your application was most likely unsuccessful.