Front Desk Receptionist wanted: Salary R5 000 to R5 500 per month
Welgemoed, Western Cape
R5 000 – R5 500 a month
Process all guest check-ins by confirming reservations, assigning a room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. The answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests’ personal checks and traveler’s checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain the confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 5kg without assistance. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education
Matric Certificate is required
Related Work Experience
No related work experience is required
Supervisory Experience
No supervisory experience is required
Critical Competencies
Analytical Skills
Learning
Decision-Making
Problem Solving
Computer Skills
Arithmetic Computation
Interpersonal Skills
Customer Service Orientation
Interpersonal Skills
Team Work
Diversity Relations
Communications
English Language Proficiency
Communication
Listening
Applied Reading
Writing
Personal Attributes
Integrity
Dependability
Positive Demeanor
Presentation
Adaptability/Flexibility
Stress Tolerance
Initiative
Organization
Multi-Tasking
Time Management
Physical Abilities
Visual Acuity
Only applications with an attached CV will be considered.
Job Type: Full-time
Salary: R5,000.00 to R5,500.00 /month
Experience:
reception or related: 1 year (Preferred)
Education:
High School (matric) (Required)
Licence:
Driver’s (Preferred)
Language:
English (Proficiently) (Preferred). Apply Now
Source: jobs365
