E-Commerce Web Analyst (Retail) wanted urgently: Salary R41 667 to R62 500 Per Month
Employer: Latitude Resource
International retail business is looking to employ an experienced and analytically strong E-Commerce Web Analyst with retail experience to join their Cape Town based team on a permanent basis. The main objective of this role will be to provide the various business units with meaningful Omni-channel management information that is aligned with the achievement of company strategic goals and scorecards.
Produce and deliver timeous and accurate corporate and BU management information reports, including but not limited to Online Scorecard, Omni-channel Scorecard, BU specific reports, digital analytics, campaign reports, app dashboard and analysis.
Use report building tools to create standard reports and dashboards in support of the Omni-channel strategy.
Manage, maintain and improve Omni-channel reporting databases, including dimensions, measures and calculations.
Identify new measures and reports based on Omni-channel strategy and performance improvement opportunities.
Assist in maintaining proper setup and usage of Google Analytics (and other analytics tools like Firebase) on the app, website and mobile/social platforms.
Provide insights into traffic driven by internal and external campaigns’ effect on the app, website and other commerce platforms.
Perform analysis of internal search effectiveness and conversion; provide recommendations for changes to drive revenue.
Provide insights into external search engine optimization and analysis.
Provide frequent recommendations on how to maximize revenue from the business website and app via product positioning, design elements and UX.
Service ad-hoc requests for information from stakeholders, including external surveys, within the required timeframe and specification.
Management and maintenance of existing reports/dashboards.
Participate in Omni-channel projects to identify new measures and to implement measures based on project requirements.
Educate key stakeholders on the relevance of Omni-channel management information.
Relevant degree or at least a 3-year Diploma, all with statistics and/or maths
Prior experience in similar role a major advantage
Experience with Business Intelligence / Reporting tools (e.g. Tableau, Qlikview, Google Analytics, Firebase)
Google Analytics experience, Firebase experience and an understanding of e-Commerce processes with a special focus on app
Experience in setting up an eCommerce environment for analytics
Experience with Google Tag Manager
Advanced Excel (with experience and using graphs, pivots, macros) and PowerPoint experience
MS Access experience
Excellent analytical skills and experience in data analysis
Able to develop and produce Omni-channel management information
Able to explain metrics and models to Key Stakeholders
Good verbal and written communication skills
Sound business acumen
A strong customer service focus
Passion for the brand and for customers – with the ability to change views and influence decisions and behaviour
Connecting people – building relationships with stakeholders and working well within a team.
Personal effectiveness – the ability to work under pressure and to work independently.
Excellent Planning and Organising skills
Leading Transformation – is able to create new and imaginative approaches to work.
SALARY – R500k to R750k/annum basic CTC, negotiable and dependant on experience
Apply before Sunday, May 31, 2020 – 57 Days left
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