Professional Provident Security deducts double debit orders

Members of Professional Provident Security (PPS) got a nasty surprise when their monthly debit orders were deducted twice. One PPS member said his debit order of R2,789 was duplicated, resulting in his banking account balance being overdrawn.

The impact of the duplication was made even worse by the fact that PPS had implemented its annual adjustment to premiums from January.

The company sent an SMS to some impacted members on Tuesday morning in which PPS group executive for life operations, Kumeshnie Govender, apologised for the error and assured the incorrectly deducted amount would be refunded within two days.

“Dear [PPS member’s name], due to a technical error, your January 2022 PPS Premium was duplicated,” Govender said. “The duplicated amount will be refunded into your bank account within 48 hours.

“We understand the inconvenience this has caused you and sincerely apologise,” Govender added. The financial services provider offers its products exclusively to graduate professionals with an honours-level or higher qualification.

Its product portfolio includes investment accounts, life insurance and sickness, critical illness, and disability cover, in addition to vehicle and home insurance. PPS made headlines in March 2021 after suffering a cyber attack that disrupted its online services for several weeks.

Source: mybroadband

In other news – Mpho Monareng to host new reality show The Chair

Unemployed South Africans have a chance at finding employment through a new reality show titled “The Chair”. Produced by Mountain Top Productions and hosted by TV personality Mpho Monareng, the first of its kind TV show sees four candidates go at it for one job.

MD of HR company Solutions, Madelein Hendricks, sits in as the show’s resident HR Specialist and judge and will provide hopeful employees with some of the tools they need to secure much-needed employment. Learn more