Debtors Clerk urgently needed: Salary R10 000 to R15 000 per month

Randburg, Gauteng
R10 000 – R15 000 a month

Debtors Clerk Syspro Randburg

The Debtors Clerk is directly responsible for performing data entry and related duties in posting accounts receivable payments on SYSPRO System. This includes maintaining ledgers, credit balances, and resolving account irregularities. The Debtors Clerk will also administer claims, refunds, adjustments, and any other accounting transactions related to Debtors management on SYSPRO System. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization.

Requirements

Invoicing
Submit invoices that are applicable to certain debtors to the debtors.
Follow the customer-specific process for submission as requested by the customer. (e.g. e-mail, online portal).
Prepares, reviews and mails monthly customer statements.
Telephonic calls to clients on payments due
Ensure that account and contact details are correct.
Phone account-related key contact individuals to facilitate payment.
Call customers before suspension to remind of the need for payment.
Follow up to ensure payment arrangements are honored.
Investigates delinquent accounts and contacts customers to collect payment as expeditiously as possible.
Follow-up consistently to monitor the expected customer payment dates and make allowances with management approval and examination of customer payment plans, payment history, credit line
Query resolution
Respond to all emailed and telephonic queries received, seeing matters through to completion.
Use past correspondence to track the history of a query to establish the correct person/s to speak to and to establish past actions taken so as not to frustrate clients.
Check invoices to see that clients have been invoiced correctly.
Ensure customer satisfaction with results.
Visiting clients for a speedy resolution to any query.
Schedule monthly payments on SYSPROsystem.
Update management on the standing of outstanding monies, including feedback on collections.
Reconcile the age analysis
Process invoice cancellations for clients who have given one months’ notice for cancellation.
Suspending Overdue Accounts
Check payment terms/clauses before suspension and acquire the necessary approval from Account Executives.
Suspend accounts where no commitment of payment is received after calls to clients.
Check to see whether banks are up to date before suspensions occur.
Suspend services where there are failed debit orders.
Miscellaneous & General
Perform any other work-related duties and responsibilities that may be as-signed from time-to-time by management
Provide input into debt collection strategies and assist with debtor reconciliation
Support Accounts Payable activities, perform other accounting tasks, and participate in accounting projects on an as-required basis
Support Management by distributing timely and accurate Accounts Receivable information
Maintain accurate records of debtor’s accounts

Minimum Education, Qualifications, Experience:

Experience in SYSPRO Accounting System is essential.
Matric/Grade 12 essential
Higher certificate/diploma or B. Com in bookkeeping Degree advantageous or working towards
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook etc.)