Call Centre Data Capturer wanted urgently: APPLY HERE
City of Johannesburg, Gauteng
In your role as Data Capturer Call centre you will Be responsible for tracking and tracing of all patients lists provided to the Call Centre and securing appointments Ensuring correct and accurate information are captured
Ensure filing system is systematic and easily and readily available for Office use and retrieval of data
Ensure patient records daily data is updated as per the stats targets set
Ensure collection of data is accurate with minimal errors
Ensure all backlogs are managed as per the set targets Ensure clear and concise reporting Ensure data on reports are accurate to Ensure escalations are done timeously to meet the required targets and deadlines Verify report submission data as per stipulated timelines Report on the existing outliers
Ensure all Information management is updated as per policies stipulated
Ensure staff is trained and a record is kept accordingly Qualifications Essential qualifications Standard 10 Grade 12 N3 or equivalent
Desirable qualifications Personal qualities Behavioural competencies Personal qualities Ability to connect the dots, make linkages and collaboratively work across the organization to optimize the client experience Be solution-focused Has a customer-centric mindset Able to connect with clients at different levels Maintain confidentiality. Apply Now
Source: ijobs
