Contracts Billing Administrator wanted urgently needed: APPLY NOW
Johannesburg, Gauteng
Permanent
KEY RESULTS AREAS
Contract Management – monitor contract expiry dates and ensure that increases is applied, and new contracts accepted. Ensure that Contracts on hold does not exceed 60 days.
Ensure correct billing rules assigned to new Customer. Follow up until new customer agreement/contract is received.
FO22 process/AMA process – ensure that all equipment installations or de-installations are captured on the system
Maintaining Customer files – file all Customer correspondence documentation weekly per Customer, ensuring that documents are easily retrievable
Credit notes (on maintenance and time and material invoices)– Generate credit notes. Ensure that credits are applied to correct maintenance invoices
Maintenance Invoicing – Ensure that pre-bill is checked and authorized by Service Delivery Manager where applicable, before invoicing. Generate invoice on approval received. Final invoices to be checked and verified before distribution. Ensure maintenance invoices are generated through the contract module.
Sundry equipment – Export equipment created by IMC not on the Installed base
Time and Material rates – Ensure that correct Time and Material rates are applied to each Customer by updating the Customer Billing rules. Ensure that all increases are applied to Time and Material rates and the Customer billing rules are updated
Installed Base management – Ensure that all changes are updated and reflecting on the Customer Installed Base.
Management of warranty equipment – Ensure all equipment warranty dates are managed and Installed Base are updated accordingly
Job Requirements:
KNOWLEDGE:
Matric
Knowledge of billing processes
Basic principles of numeracy
Knowledge of the principles of maintenance contracts
Knowledge of Astea (preferable)
EXPERIENCE:
A minimum of 1 year experience in billing environment and generating invoices
1 year’s working experience with maintenance contracts preferable
TECHNICAL SKILLS:
Computer Literacy – MS Office (specifically Advanced Excel)
BEHAVIOURS / ATTITUDES:
Attention to detail & quality of work
Communication (Written & oral)
Dedication to Customers
Drive
Functional Planning
Perseverance
Problem Analysis
Quality of work
Able to work in a pressurized environment
Apply Now
Source: Indeed