Senior Manager Commercial Strategy & Products urgently wanted: APPLY HERE

Senior Manager Commercial Strategy & Products urgently wanted: APPLY HERE

Randburg, Gauteng
Senior Manager Commercial Strategy & Products

The Organization

MultiChoice Group is a multinational media group headquartered in South Africa and Dubai with principal operations in pay television and video entertainment. The group operates in almost 50 countries across Sub-Saharan Africa. The Group is listed on the Johannesburg Stock Exchange (JSE).
As an African platform operator, MultiChoice Group’s expertise lies distributing media products, creating media content and selling advertising. Its key areas of operations are:
Pay Television: direct-to-home satellite and digital terrestrial television services; and
SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets
Operating in the majority of African countries, MultiChoice Group is the leading Pay TV provider in Sub-Saharan Africa, and clear market leader in most countries. Its strategy is to offer the best local and international content across multiple platforms to customers wherever they are.
The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. Over the years MultiChoice Group has built a successful track record of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues mainly by collecting subscription fees, with a moderate contribution from advertising revenue.

Its key objectives are to:

Build its Pay TV and SVOD subscriber base
Focus on investment and technology
Maintain a local approach
Provide quality service
Attract innovative and motivated employees
MultiChoice Africa (MAL or ROA) is a division of MultiChoice Group that manages the Pay TV subscriber business outside of South Africa, with headquarters in Dubai, corporate teams across Dubai and Johannesburg and regional/country teams in the markets we serve.

Position Name
Senior Manager Commercial Strategy & Products
Position ID

Reports to
Group Executive Head of Strategy & Product

Direct Reports
none

Division
MAH Strategy & Product
Department
Strategy & Product

Org Structure

Key Customers
Key Internal Contacts
Head of Commercial & Supply Chain
Head of Commercial
Commercial Sales and Commercial Marketing managers
Content and Platform teams
EBS and Systems Support
RDs/GMs/in-country CCOs
Finance
South Africa Head of Commercial / Commercial Product Manager
Key External Contacts
Technology providers for Business Segment solutions (equipment and integrators)

Location
Johannesburg, South Africa

Purpose of the Position:
Is to provide support to the Head of Commercial, ROA EXCO and to the Regions/Markets in developing the overall Commercial strategy, product strategy and pricing strategy to address the Commercial market segment which is composed primarily of hotels, pubs & clubs, offices and multi-unit dwelling communities, across ROA.
The role is responsible for outlining the strategy, overall and for key markets, identifying the market opportunities, designing or updating the channel line-ups for the core bouquets, providing recommendations on optimal pricing, etc. The role also provides support in defining the Commercial customer experience and managing the Commercial product line-up throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product roadmap, and working closely with technical teams; BT, IT and support teams; Operations, Sales & Marketing to deliver successful products. Finally, the role will also provide support to the yearly planning process to help the teams arrive at a view of subscriber growth targets, pricing, major commercial initiatives and cost drivers for the budgeting process.

Key Performance Objectives
Tasks

Contribute to the growth of Commercial segment revenues
Define clear Commercial segment strategy and priorities
Deliver insights to understand and improve Commercial products
Manage Commercial Segment product roadmap, product life-cycle, and pricing
Actively track Commercial segment performance by country & product: subscribers, sales, churn, customer value, etc.
Provide decision-making analysis on product design for B2B bouquets and installations/equipment
Run ad-hoc analysis and develop guidelines around pricing for bouquets, installations/equipment and add-on/complementary services
Work with Research & Consumer Insights to design and commission the necessary primary or secondary research to drive product and pricing decision-making
Drive the yearly planning process, consolidating market opportunity, competition, products, etc. in order to help the teams arrive at a view of subscriber growth targets, pricing, major commercial initiatives and cost drivers for the budgeting process.
Work closely with BT in developing the product roadmap, ensuring product features, functionalities and content are aligned with MAL customer requirements and MAL strategy
Be subject matter expert by staying abreast of industry, consumer and technology trends

Qualifications
Bachelor’s degree in Engineering, Telecommunications, Marketing or Business Administration
A postgraduate degree will be an advantage

Experience
6-8 yrs. of relevant experience in commercial functions (e.g. Marketing, Product Development), strategy functions (e.g. Strategy, Business Development) and/or management consulting experience in related projects and segments, with a focus on B2B products and services
Basic understanding of subscription management services for the B2B segment in Africa
Demonstrated success producing impactful country, segment and/or product strategies, defining, launching and managing excellent products for B2B customers

Technical Competencies
Strong analytical and numerical skills
Understanding of delivery technologies for TV services
Developing strategies
Product management
Subscriber Management for Business Segment
Energy and drive
Negotiation skills
Ability to work under pressure
Integrity and maturity
Performance-driven
Teamwork and interpersonal skills
Presentation skills

Behavioral Competencies
Strategic thinking
Conflict Resolution
Decision Making
Critical Appraisal
Persuading & Influence
Stakeholder management
Coaching

Job: Technical
Primary Location: ZAF-GT-Randburg
Organization: MIH Holdings
Schedule: Full-time
Job Posting: 26-08-2019

Closing Date (Period for Applying) – External: 03-09-2019. Apply Now

Source: jobs365