Call Centre Portfolio Supervisor wanted: APPLY HERE

Call Centre Portfolio Supervisor wanted: APPLY HERE
Company
Transaction Capital Recoveries
Reference #
CCPS001
Published
04/06/2019
Contract Type
Permanent
Salary
Market Related
Location
Hyde Park, Gauteng, South Africa
Introduction
To manage and support the Legal Call Centre Agents in achieving their set input and output
standards. Accountable for Legal Call Centre Agents performance through quality monitoring,
compilation of reports and coaching of Legal Call Centre Agents to achieve high performance and
growth.
Job Functions
Call Centre
Industries
Financial Services
Specification
Management of Call Centre delivery
Quality Management
Reporting
Performance Management
People Management
Requirements
Grade 12
Proficient in MS Office
Relevant Call Centre Certificate/Diploma (added advantage)
1 – 3 year’s experience in a Collections Call Centre environment
Job Closing Date
18/06/2019. Apply Now
Source: Jobs365