Call Centre Manager wanted urgently: APPLY NOW
Johannesburg, Gauteng
Permanent
Call Centre ManagerOur Client is looking for a Call Centre Manager to manage a team of Administrative staff Key Responsibilities entails the following:
General Call Centre ManagementPerformance Management, assessment, motivation and discipline of staff Reporting on activities and Quality AssuranceEnsuring that abandoned calls are less than 5% Wallboard – ensuring it is always operational Monitoring poor referrals Supporting Team Leaders and their respective teams
Candidate Requirements
What you must have: Matric
Relevant tertiary Min2-4 years experience
Proficient in MS Word, Excel & OutlookValid driver’s license and own roadworthy/reliable vehicle
The ability to work shifts in a 24-hour environment. Apply Now
Source: jobs365
