Tour Guide wanted immediately: APPLY HERE

Oudtshoorn, Western Cape

My client in the tourism industry requires the skills of a German Site Guide to join their team. The role of the German Guide is to deliver excellent, unforgettable tourist experiences in the form of guided tours in German as well as English when needed. This may require long hours and work on public holidays/weekends. General assistance within the department regarding cleaning and other ad hoc duties will also form part of daily routine.

Responsibilities:

Superior levels of service delivery & high levels of client satisfaction
Conduct prescribed and impromptu tours
Request clients to complete tour survey
Provide feedback to the Marketing Manager with regards to client requests and/or issues.
Assisting tourists with information on memberships, adoptions, VIP Tours and our volunteer program
Ensure a safe and pleasurable tourist environment through daily duties and checking of tour routes, sound, equipment etc.

Requirements:

Grade 12
Fully Bilingual (English & German, Afrikaans will also be beneficial) – Clear and easy communication is vital
Excellent command of the German language
Must be able to work well in a team environment as well as individually
Punctual, patient, reliable, mindful and precise/accurate
Well presented & well-spoken – excellent people skills and the ability to remain calm under pressure
Contactable at all times in the event of an emergency
Ability to work in a multicultural surrounding
Work weekends and public holidays
Own reliable transport
Valid driver’s license (Code EB or higher will be advantageous)

Job Type: Full-time