Technician wanted immediately: APPLY HERE
Full Job Description
Purpose:
The Technician will be responsible to test, diagnose and repair allocated jobs. The Technician will also be required to work on the production line.
Responsibilities:
- Complete optimum number of repairs per day according to the specific discipline.
- Maintain work rate at above 90% of SLA.
- Maintaining a rework rate of below 3%.
- Follow the correct test process for international brands.
- Log test results on the server.
- Follow up with clients awaiting feedback and update the notes on Studio.
- Return 100% of test stock to service stores within 2 days from receipt.
- Documents actions by completing production and quality forms.
- Contributes to team effort by accomplishing related results as needed.
- Provide customer support, either telephonic or at the front desk.
- Assemble, test, pack, image and QC Desktops, Notebooks and Tablets.
- Keep to production schedule.
- Check the information system for outstanding production orders.
- Upgrade and downgrade OS where required.
Qualification and Experience:
- Matric
- CompTIA A+ (International)
- +2 years’ experience as a field technician
- Hands on technical experience
- Drivers’ license
Skills and Knowledge:
- Basic computer literacy especially in Microsoft applications skills
- Problem-solving skills (analytical)
- Good communication skills (verbal and written)
- Technical skills and problem analysis
- Hands on technical exposure
- Good knowledge of general administrative and internal processes
- Knowledge of ICT industry
- Knowledge of windows 7 & 8
- Knowledge of Android. Apply Now
-iJOBS
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