Switchboard Operator wanted immediately: APPLY NOW
Job Description
At RCL FOODS we see & do things differently, we think bigger, work smarter, and collectively as a team to achieve our ambition to provide more food to more people, more often!
We at RCL FOODS are in search for a Switchboard Operator to join our Grocery Division. The role will be based in Randfontein and report to the SHE Manager. RCL FOODS is looking for an incumbent to provide a professional frontline service to the Company by receiving guests, answering telephone calls in a professional manner and efficiently managing the switchboard.
Duties & Responsibilities:
- Receive all visitors.
- Induction and issuing of induction cards.
- Manage incoming calls by transferring calls to relevant individuals.
- Provide necessary information regarding the Company to the general public, clients and customers.
- Report faulty lines.
- Provide administrative support eg ensure that customers invoices, statements and credit notes are delivered to the Post Office.
- Receive and redirect visitors accordingly.
- File, scan, and email documentation.
- Distribute post, documents, and schedules to relevant departmental post boxes.
- Maintain the order and cleanliness of the reception area and ensure aesthetic appeal.
- Ensure that the front desk is neat and presentable at all times (all documents are filed away).
- Adhoc duties delegated by Management.
Minimum Requirements:
- Grade 12
- Relevant Customer Service qualification
- 12 months work experience
- Working knowledge on MS Office. Apply Now
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