Service Controller Wanted – Apply:
One of the leaders in the Office Automation; Connectivity and Telecommunications
industry hereby invites all dynamic candidates to apply for the position of Service Controller in Westville.
Duties and Responsibilities:
Log service calls
Deal with customer queries
Identifying correct fault diagnosis
Accurately load information on the OMD system
Data capturing
Processing quotations and invoices
Coordinate technicians
Document
filing
Booking
installations for technicians
Constant
communication with the technicians
Liaise
with suppliers
Liaise
with clients
Liaise
with the director
Create
purchase orders
Run day to day duties of
the office
Perform any other duties as assigned from time to time
Work Experience and Skills:
Minimum of 2 years’ experience as a Service Controller
Grade 12/Matric qualification
Strong
in Microsoft word & excel
Must
have OA/Telecoms industry experience
High standard of accuracy & proficiency
Telephone and email etiquette
Speed and accuracy in typing as calls are logged
Timeous handing of administrative duties & completion
of work
Must be able to handle stress within a highly pressurized
environment
Strong organizational skills
Excellent communication skills
Good time management skills
Apply Now
Source: Jobs365