Service Controller Wanted – Apply:

One of the leaders in the Office Automation; Connectivity and Telecommunications
industry hereby invites all dynamic candidates to apply for the position of Service Controller in Westville.

Duties and Responsibilities:

Log service calls

Deal with customer queries

Identifying correct fault diagnosis

Accurately load information on the OMD system

Data capturing

Processing quotations and invoices

Coordinate technicians

Document
filing

Booking
installations for technicians

Constant
communication with the technicians

Liaise
with suppliers

Liaise
with clients

Liaise
with the director

Create
purchase orders

Run day to day duties of
the office

Perform any other duties as assigned from time to time

Work Experience and Skills:

Minimum of 2 years’ experience as a Service Controller

Grade 12/Matric qualification

Strong
in Microsoft word & excel

Must
have OA/Telecoms industry experience

High standard of accuracy & proficiency

Telephone and email etiquette

Speed and accuracy in typing as calls are logged

Timeous handing of administrative duties & completion
of work

Must be able to handle stress within a highly pressurized
environment

Strong organizational skills

Excellent communication skills

Good time management skills

Apply Now

Source: Jobs365