Receptionist/Switchboard Operator wanted urgently: APPLY HERE
Durban, KwaZulu-Natal
This is the ideal opportunity for someone who has a bubbly personality and an excellent command of the English language. A focused and well-balanced personality are the keys to achieving exceptionally within this position
Description
Key Character Traits:
Friendly personality
Objectivity
Professional attitude
Adaptability/ flexibility
Good communication skills
Pro-activity
Excellent telephone mannerism
Excellent people skills
The ability to liaise and work with different cultures and types of people
Responsibilities:
Operate telephone/switchboard service
Provide information and assistance regarding telephone numbers and complete certain types of calls.
Enquire as to the nature of calls in order to refer appropriate person or service
Answer internal and external calls (local and long-distance) and transfer calls. As required, take and relay messages.
Provide telephone assistance to visitors and internal customers as required.
Compile and update data related to the area of activity
Correct and update the electronic telephone directory
Type, photocopy, complete and distribute documents related to a switchboard, telephone service or any other routine document
Use standard office equipment such as a computer, photocopier, and fax machine
The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks, which may be performed by an employee whose position has been matched to this job description.
Requirements:
Matric
Relevant Qualification advantageous
Excellent written and oral communication skills
Saturday work experience
Skills and other Pluses:
Proficiency with basic computer applications including MS Office (Outlook, Word, Excel, PowerPoint, etc.) Other program knowledge advantageous.
Excellent command of languages/ additional language beneficial. Apply Now
Source: ijobs
