Hospitality Consultant needed immediately: Salary R5 000 to R6 000 per month
Cape Town, Western Cape
Commission
R5 000 – R6 000 a month
Guestmeter is the fastest growing hospitality reputation management suite in the world, providing tools to manage independent properties of any type and size.
This role will spend more time speaking to Guestmeter customers in AFRICA Region (South Africa, Kenya, Madagascar, Nigeria…). Primarily a sales role, it’s overarching purpose is to upsell and cross-sell Guestmeter products and partners, and defend against cancellations.
Location: Flexible – working across timezones (Remote)
What You Will Do:
Be a master of Guestmeter tools and have a deep general understanding of Guestmeter property needs
Contribute to net negative churn by
Achieving or exceeding upsell and add-on’s sales goals
Reduce cancellations by responding to cancellation requests
Free-up Market Managers from upsells and cancellations to focus their time solely on new customer acquisition
Surface content for the support team for the resource of videos and knowledgebase articles.
Provide a feedback conduit for qualitative customer satisfaction and unmet needs.
Collaborate with the referrals team to identify potential ambassadors
Collaborate with the support team to feedback and create tickets for properties
Be a sales authority on marketplace apps
Defending Guestmeter value proposition by building importance and increasing the average number of OTA channels utilized by properties
Assist properties during product demos to better utilize the tool
You’ll Succeed With:
A great communicator with a positive and outgoing disposition with the ability to infectiously share the love of Guestmeter
Strong collaboration and stakeholder skills. This role crosses sales, support, and partnerships
Outstanding knowledge of how to leverage Guestmeter tools and partners for growth
Experience conducting zoom calls with our properties
At least 1 years experience in property operations in one of – Leadership, Revenue, eCommerce, Front Office
Some formal training in Hospitality
The ability to teach and share technology and hospitality insights to properties using the simplest of terms
Has passed, or the ability to pass through the Guestmeter.com sales hiring process
A demonstrated ability to sustainably achieve sales targets
Fluency in at least one language other than English
Job Type: Commission
Salary: R5,000.00 to R6,000.00 /month
Experience:
Hospitality: 1 year (Preferred)
Work Remotely: Yes. Apply Now
Source: ijobs
