CRM Data Analyst urgently needed: APPLY NOW
Sandton, Gauteng
To take responsibility for the marketing customer database in terms of analysis, upkeep, and management.
To optimize the reach and the effectiveness of the CRM system and marketing communications. This individual will thrive on data and providing key business insights based on analyzing multiple data sources.
Qualifications:
Matric
Degree in either Statistics, Econometrics, Mathematics (or similar)
Experience:
3 to 5 years of experience in data driven projects /analytics/business intelligence
The strong handle of:
Microsoft Excel
SQL
Salesforce (NB)
ETL
Tableau (or another similar BI tool)
Project management skills
Must be able to set tasks with deadlines and work towards delivering within timeframes
Strong cross-functional skills (matrix structure)
Strong communication skills
Attention to detail
Retail / commercial experience favourable
Key Performance Areas:
Data analysis
SQL database management
SQL queries
Reporting – from SQL source data
New data parameter set-ups
General data management
Meetings & housekeeping
Data deep dive to understand journey set-up
Data dashboards
Master SQL database maintenance
Code SQL queries within Marketing Cloud
Weekly ROI reports on CRM performance
Salesforce field mapping
SQL database field mapping
Data cleaning, maintenance, stakeholder engagement
Key Competencies:
Flexibility – Being able and willing to adapt to a variety of different situations and changes.
Disciplined Approach– Punctual, Strong Attendance Record, Getting back to Customers and returning calls.
Efficiency – Meet and Exceed all that is required of you in your job function and preform job at a high standard.
Proactively identify risks – Be aware and report any issues that might put the Business at Risk. Apply Now
Source: jobs365
