Call Centre Administrator wanted urgently: Salary R16 000 to R20 000 per month

Mthatha, Eastern Cape
Full-time, Permanent
R16 000 – R20 000 a month

Duties & Responsibilities:

Administration of all current and new orders
Administration of all order mailboxes
Administration of all order capturing in accordance with order capturing procedure
Administration of all Call Centre daily reconciliation reports
Administration of all confirmations to customers
Administration of Credit blocks and updating of relevant communication
Administration of order issues and updating of relevant communication
Daily filing of all orders received in accordance with call centre filing procedure
Hourly feedback on outstanding orders not captured.

Desired Experience & Qualification:

National senior certificate / Grade 12 is essential
NQF Level 4 – 5 / Higher certificate in Call Centre is essential
3 years’ experience in Call Centre Environment is essential
3 years’ experience in ERP systems
Display the ability to work with large volumes of detail-oriented tasks

Job Types: Full-time, Permanent

Salary: R16,000.00 to R20,000.00 /month