To drive new business acquisition by representing Standard Bank Offshore in the province and designated areas through training, supporting and servicing of the various distributions networks, both internally and externally.
Provide a readily available, service focused, knowledgeable and experienced point of contact for new and existing stakeholders.
To achieve the allocated Offshore Sales targets and assist in the achievement of the overall provincial Offshore Sales targets.
Key Responsibilities/Accountabilities
Key responsibilities
Sales target achievement
Ensures that a regular flow of new offshore Business (in accordance with agreed designated area and offering) is sourced from the distribution networks.
Promotes offshore products and services to the external distribution channels: Independent Financial Advisers (IFAs), Liberty, Multi-nationals and professional intermediaries.
Encourages support of offshore products and services through the various internal channels, i.e. SBFC, Private Banking, Business Banking, CIB and Branch network.
Positions offshore products and services as a value add to clients.
Internal and External Stakeholder management
Maintains a visible and active presence in the necessary Private Banking Suites and local markets.
Builds and maintains relationships with both internal and external distribution network.
Positions offshore as first port of call to internal and external stakeholders for any offshore related questions.
Acquires and retains clients with quality service delivery whilst extracting additional value from existing clients.
Actively manages network support by focusing on the 80/20 principle by maximising various communication channels.
Ensures that network contact and interaction is purposeful and professional by ensuring timeous feedback.
Proactively Drives leads management process to ensure achievement of Offshore sales targets.
Present to both internal and external network to promote offshore services.
Risk and compliance
Identifies and minimises risks for the Bank by ensuring that all regulatory requirements are adhered to when selling products to clients
Minimises risks for ensuring that offshore products and service offerings are promoted and positioned in a manner that is understood and meets client’s needs.
Ensures that all documentation completed and signed by client meets the necessary legislation requirements both locally and in the relevant offshore jurisdiction.
Responsible for the accuracy of respective network codes and business allocation which is paramount to reporting quality.
Reports distribution network changes to the offshore operations department timeously.
Ensures that feedback on MIS relating to offshore sales are provided by offshore operations is provided within agreed timeframes.
Enhance data protection and cyber security measures (handing of client information / data)
Integration of TCF principles especially at point of sale
Key performance measure
Achievement of Sales targets
Achievement of Stakeholders Sales targets
internal and external stakeholder feedback
Satisfactory compliance/audit finding
External relationships
Title
Nature and purpose of the working relationship
Sphere of influence
Independent Financial Advisors (for e.g. regulated advisors)
To achieve sales targets and to manage/grow relationships
Nationally
Multi-nationals for e.g. (ANGLO, MTN)
To achieve sales targets and to manage/grow relationships
Nationally
Internal relationships
Title/Name of business area
Nature and purpose of the working relationship
Sphere of influence
Private Banking Suites
Drive sales targets
Within Standard Bank
Business Banking Centres
Drive sales targets
Within Standard Bank
Branches
Drive sales targets
Within Standard Bank
SBFC
Drive sales targets
Within Standard Bank
Offshore Operations
To provide reporting feedback
Within Offshore
Offshore Jurisdictions
To effectively manage relationship
Within Offshore
Preferred Qualification and Experience
Minimum qualifications 3 years business related qualification (NQF 6)
Certifications Completion of Regulatory Examination (RE)
Licences Drivers Licence
FAIS compliant Yes
3-5 years’ experience in selling in a ‘business to business’ environment
2 year of FOREX experience would be an advantage.
Knowledge/Technical Skills/Expertise
Knowledge of Distribution channels within a Banking environment
Knowledge of all Offshore banking products
Knowledge of best practices within the market,
A good understanding of FOREX and exchange control
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Source: Jobs365
