This role’s duties and Responsibilities:

[Candidate must give experience in the medical field]

Reception Duties

• Manage reception duties in a timely and professional manner including minimising waiting times, directing visitors clearly and accurately, answering telephone calls within an appropriate time, etc
• Receive clients, visitors and public and deal with enquiries directly or direct them to appropriate waiting areas and notify relevant staff
• Co-ordinate Client feedback survey process

Administration

• Prepare reports with statistical data, as assigned, e.g. bookings against targets
• Actively managing booking schedules according to agreed case mix (Work Schedule)
• Ensure the booking system is accurate and up to date at all times, e.g. confirmation, etc.
• Generate accurate bookings reports daily

Client Records

• Support and use company booking, accounting and medical record systems.
• Perform Administrative Functions in accordance with SUN, CLIC and Inflow requirements
• Process every client as per the CLIC manual
• Ensure administrative systems, policies and procedures are adhered to, including data integrity (CLIC reports)
• Ensure the shift is closed on a daily basis
• Ensure the CLIC extract is available in Dropbox at the end of each business day

Financial Duties

• Perform all financial duties
• Petty cash:
• Daily banking of cash as per company policy by close of business each day
• Oversee cash collection by cash in transit company
• Conduct end of shift cash/bank reconciliation

Procurement:

• Carry out housekeeping and stationery and other consumable stocking requirements.
• Managing office supplies stock and place orders
• Distribute and store stock
• Develop and maintain a sound working knowledge of Inflow System
• Primary responsible for all clinical stock transactions
• Reconciliation of stock bins together with Clinical Manager

General Clinic Standards and Duties

• Ensure that the centre is fully compliant in accordance with all policies and protocols as determined by the Compliance Officer from time to time
• Ensure that all marketing collateral displayed in the centre is current and up to date and available for campaigns and activations run by the centre

Marketing:

• Schedule Centre and external events
• Use of consumer insight information for demand generation – guide marketing activities
• Participate in awareness and outreach activities
• Generate Awareness/Outreach activity reports as and when required
• Attend and contribute to Department meetings.
• Relieving other centre staff when and where necessary to ensure the smooth running of the centre (e.g. GA duties, vocal local, etc.)
• Provide assistance to nursing staff during medical emergencies

Other relevant skills needed:

• High level of computer literacy – experience with office management software like MS Office (MS Excel and MS Word, specifically)
• Demonstrated ability to work in a team environment including one that involves supporting a range of roles within a team.
• Excellent written and verbal communication skills

Salary-Market-related

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Source: Jobs365